Return & Refund Policy


 

RETURN POLICY

Refunds and exchanges are not anticipated as I work hard to surpass customer expectations. However, should you still desire an exchange or return of an item you've received for any reason, the request will be honored for items in their original undamaged condition, up to 7 days after the purchase is delivered, less shipping.

Custom items, waist beads and sculpted pieces are FINAL SALE and not eligible for return or exchange.

 Please note I try to be very accommodating, if you have any concerns, send us an email at chocolatebarboutique.custserv@gmail.com and we will try to help.

Chocolate Bar Boutique is not responsible for packages that are undelivered, misdelivered, or damaged during transit provided that the shipping address matches the address on the receipt.

To initiate a return or exchange please email :chocolatebarboutique.custserv@gmail.com

Lastly, if you have any further questions regarding anything please don't hesitate to contact us at the email mentioned above. 

Thank you for supporting and shopping with our Black Owned Business Chocolate Bar Boutique.

 

* Final Sale Items:

Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As lingerie and swimwear is delicate by nature, we offer No Warranty once the tags are removed. All sales are final on the following items: Teddies, Lingerie, Lingerie sets, Panties, Bras, Hosiery, Pasties, Pastie Glue, Eyelashes, Eyelash Accessories, Body Creams, Gels, Adhesive Items or any similar Romantic Gifts & Body Jewelry at management's discretion (NO EXCEPTIONS).